Forum Discussion

amariag1982's avatar
amariag1982
Joining in
2 years ago

V6 box flickering and going off

Keep experiencing issues with V6 box flickering and then intermittently the screen will go dark for about 4 seconds too. This happens on recorded shows too.

Any ideas what the issue is?

  • roy247's avatar
    roy247
    Superstar
    2 years ago

    Hi,

    Have you tried rebooting the box by turning the power off and on with either the switch on the back of the box or at the plug.

    You could also try connecting the V6 to a different HDMI connector on the TV and also a different HDMI cable.

     

    • amariag1982's avatar
      amariag1982
      Joining in
      2 years ago

      Tried rebooting etc but haven't yet tried a different HDMI lead and port. Will try this.

      Thanks

      • Steven_L's avatar
        Steven_L
        Forum Team
        2 years ago

        Hey amariag1982,

        Welcome to the community and thanks for taking the time to post here on the forums.
        I’m sorry to hear of the issues that you’re having with your V6 box at the moment, have you been able to try a different HDMI lead and port as roy247 recommended? 

        Kind Regards,

        Steven_L