Forum Discussion

Heather's avatar
Heather
Joining in
6 months ago

Upgrade to V6

Please can you help. I am expecting a new V6 box upgrade today and now panicking!

I have read you need to use ethernet cable to modem but that  is in another room and no way can I connect to it.

My current Tivo is wireless so my question is will I be able do the same with the new V6 box? Is there a video clip I can watch for wireless setup instructions?

Thank you for any assistance

  • japitts's avatar
    japitts
    Very Insightful Person

    First off, check which boxes you're referring to.. https://www.virginmedia.com/care/tv-fault/which-tv-box

    TiVo's are not wireless-enabled, and use the incoming co-ax connection for both live TV & internet connection.

    V6 use the co-ax for live TV, and need a VM home broadband connection for all the internet-functions. Ideally this is Ethernet-hard-wired, but if your in-home wireless is reliable that should suffice.

    The only way you would be changing from a wireless box to a newer one, is a software conversion from V6 > 360 - but this doesn't affect the connectivity. Or you've currently got a TiVo and don't realise it's not wireless.