TeepsandPeeps
9 months agoTuning in
TV issue for over a week.
Hello,
We have had an issue with our TV for over a week. The checker service has said there is an issue but the date for it to be resolved keeps changing and it looks like it will be over 2 weeks before it is resolved. There is no further information and we have not received any communication from Virgin about this.
We cannot watch Netflix, or stream TV and most of our planed recordings are no longer set to record.
When I try to connect the error shown is the Network Cable is unplugged, which it isn't
Can anyone advise on this issue.
Obviously we are expecting a refund for this inconvenience but not getting any communication from Virgin is simply not good enough.
Thanks in advance.