CastShirley
2 years agoTuning in
TV box crashing
Not every time but on a lot of occasions the TV6 box crashes and reboots itself when turning on and off BBC iplayer. Anyone have this problem and know a fix?
Not every time but on a lot of occasions the TV6 box crashes and reboots itself when turning on and off BBC iplayer. Anyone have this problem and know a fix?
The V6 is fundamentally a reliable box, and TiVo-software extremely stable. A bit like a home PC/laptop, the occasional reboot shouldn't make headlines - but if it's happening regularly, and especially during the day, your V6 may have a fault.
Hello CastShirley.
Thanks for your post.
Sorry to hear about the issue with your box rebooting.
I can look into this for you, as mentioned previously it may need replacing.
If you don't mind, I will need to send you a private message to pass security.
If you can check the purple envelope top right of your screen that would be great.
Regards
Gareth_L