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Bazzer's avatar
Bazzer
On our wavelength
6 days ago

Trouble with Catch Up TV on ITVX

I’ve been trying to watch old episodes of The 1% Club on my Virgin V6 box using either Catch Up or the ITVX app. I keep having problems with stuttering during playback or a completely blank screen. ITVX is playing OK on my PC but it’s proving to be unwatchable on my V6 box

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  • japitts's avatar
    japitts
    Very Insightful Person
    4 days ago

    For ITV content, CatchUp IS the ITV-X app

    I've played the first minute of S4 E1 on my V6, it's played fine with no issues. Are there any specific episodes you're having problems with? Do you have issues with any other ITV-X programmes? Are other streaming apps OK?

  • Akua_A's avatar
    Akua_A
    Icon for Forum Team rankForum Team
    2 days ago

    Hi Bazzer 

    Welcome to our forums and sorry to hear you are having issues with Catch-up on ITVX. We can understand your frustration and we want to do our best to help. Can you let us know how long this issue has been ongoing for? What happens after rebooting the TV box? Can you let us know if you are having this issue with multiple shows or episodes? We truly want to do our best to help from here.

    Thanks,