Forum Discussion

Cardiff40's avatar
Cardiff40
Joining in
7 days ago

Sky witness recording with pixelation

I’ve been having this problem , VM came and replaced the box, but the same problems with some of fbi, fbi most wanted and fbi international, pixelated, only happens on the 2am recordings, I’ve changed them all the the showings at 9pm upwards and they are fine, but FBI most wanted is only on at 2am?

2 Replies

  • Kath_P's avatar
    Kath_P
    Icon for Forum Team rankForum Team
    5 days ago

    Hi Cardiff40, 

    Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐

    We're sorry to hear you're having issues with pixellation on certain recordings. Usually pixellation issues are caused by signal levels however checking yours, all is looking good. As it's only happening on the one channel, it may well be related to the broadcast itself. When watching the programme live, do you still see the pixellation?

    Let us know so we can help further. 

    Many thanks, 

  • japitts's avatar
    japitts
    Very Insightful Person
    5 days ago

    FBI most wanted is only on at 2am?

    It's broadcast again at 10pm on the same day as the 2am showing.

    There's been a few posts recently, reporting similar issues as yours - but I've got FBI & Most Wanted on series-link, always recorded at 2am, and haven't found any issues with recordings yet.