I have just had a V6 box replaced due to being faulty. I want to rename it but the old one is still on the list . How do I remove the old one from the list ?
it still showing after a week of being replaced
Thanks for coming back to us, Helpally. Are you able to confirm the last that you're referring to or has the advice from newapollo helped to resolve your issues?
Kind Regards,
Steven_L
Forum TeamHi Helpally,
Thanks for posting, can you try deleting the app, and delete the data in the settings and try again?
Alex_Rm
Whilst I'm not able to help directly with the OP's question here, I don't think Alex's reply is on-the-money either.
The OP, I think, is referring to V6 multi-room streaming, where you can access the recording pool of either box using the "My Shows" view and (from memory - I don't have multi-room) pressing yellow.
There's no app involved and no means to remove data - the facility "just works" for the most part.
I can't remember how to rename a V6 box since I've been using the 360 for three or four years, you could however name a box via Home > Help & Settings >Settings > Devices > Name this TiVo box.
It's possible that the V6 box is working in a similar fashion to the 360 box, and VM's internal backend systems haven't updated yet with details of the new box, so this may change automatically in around a week?
