Sky sports pixelation issue
Hi Just after some help My sky sports channel has a really poor picture very grainy and pixelated all other channels seem ok Any help or advice would be appreciated
Forum Discussion
Morning Mech45,
Are you able to confirm what resolution your Virgin box is broadcasting at?
To do this press the 'home' button on the remote
Next go to 'Help and Settings'
Then 'Settings'
Select 'Video Output'
It's the number next to Video Output Format.
Alex_Rm
Hi. The video output is showing as 2160p I have also tried the 720 setting but still the same
Thank you Mech45
I'm going to pop you a PM so we can take a closer look into this for you. I will pop you a PM across now, please keep an eye out for the envelope at the top of your screen alerting you to a new message.
Ok or can you email me as well
We wouldn't email from here Mech45
We can support through the community forums private message that the agent has sent you. You can see your private messages at the top of the page, in the envelope icon or if you're using a smaller device, you can see your private messages by clicking on the Virgin Media logo at the top right and select 'Messages' from the drop down.
