Forum Discussion

Stubill's avatar
Stubill
Dialled in
16 days ago

Program information

Who is responsible for the the date stamp on programs?

The last four episodes of the 3rd series of FROM on Sky Max are dated 2024 and should be 2025.

I am hoping these will still record? 

  • The dates have all been updated now. Thanks for the replies and sorry for the delay in response, I had a more meaning urgency.

  • Hi Stubill 👋 Welcome back to the community! Thanks for posting. 

    Hopefully the recordings worked? If you can please update us to let us know we'd appreciate it!

    In the meantime, I will raise this internally for you and hopefully it's sorted ASAP. 🤞 Thanks for your patience. All the best. 🌞

    • Stubill's avatar
      Stubill
      Dialled in

      Whatever you raised did the trick....thx

    • japitts's avatar
      japitts
      Very Insightful Person

      I actually checked the programmes a few hours after posting, and they were due for broadcast that same night.

      The first-aired-date, which is fundamental for TiVo/V6 recording logic, was correctly set for that night. So there's nothing to raise, least of all retrospectively!

  • japitts's avatar
    japitts
    Very Insightful Person

    What date & time are these programmes broadcast? I'll check them myself.

    If you can verify that the EPG data differs from the broadcaster's published schedule, you can email details to tivoguideerrors@virginmedia.co.uk will usually get them rectified in a couple of days.

    You can tweak a V6 series-link in the meantime by changing the record flag from "new only" to "new & reruns"

    • Stubill's avatar
      Stubill
      Dialled in

      Thanks for that. 

      I'm gonna file that email address somewhere safe for next time