Hi, I have the exact same issue with the same shows & others too on different channels, they're all middle of the night recordings and there doesn't seem to be a way to choose which showing to record, did you get a resolution? It's incredibly frustrating when the screen is pixelated and I have to put subtitles on to know what's happening
I have been experiencing pixilation whilst viewing channels Sky Arts Sky Cricket and BBC CBeebies. Tried a reboot and made no difference. Anybody found a solution to this ?
I've noticed it on sky channels and u&alibi, unfortunately as virgin records the first available showing of an episode this means the 2 or 3am showing which are always pixelated and unwatchable and sadly there's no way to select a different time when you set up a series record. To get around it I have to check my recordings daily then delete anything that recorded during the night then go to the guide and set up series record again. And I'm paying through the nose for this service! Can I un-upgrade?
there's no way to select a different time when you set up a series record
You can set an episode within a series link to manually record, this will override the SL which will then drop the earlier episode.
But there remains no logical reason why a "x AM" broadcast should be pixellated and a "y PM" broadcast not pixellated, unless you either have some very chronic in-home RF interference at that time, or there is a problem with the broadcast itself.
I'm still not clear what "Sky channels" are - Sky Witness? Sky History? Sky Cinema? Sky Sports Golf? There's quite a few of them!
Forum TeamHi katluan,
Thanks for your post and welcome to our community.
We're sorry to hear you're having some issues with your recordings.
Could you please expand on this? As the community have asked, which channels is this? Can you watch the content live or via on demand okay?
Please pop back to us when you can.
Which channels are you having problems with pixellation on?
Can you view these channels live, OK?
It happens to anything that records in the middle of the night which tend to be Sky channels and U&Alibi. I've no idea if I can watch them live at that time cos I'm asleep! I'll set up recordings on some other channels and let you know what happens. Cheers, Kat
