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jgnotts's avatar
jgnotts
Superfast
3 days ago

NG19 pixelation and stuttering

This started for me about an hour or so ago and it on BBC1 and Dave channels - probably more but only tried those 2.

It keeps going pixelated for a few seconds or stopping for a couple of seconds and then back normal for some time before doing it again.

Anyone else in NG19 are noticing this? According to the my virgin media status, there are no issues but it often lies about that!

 

5 Replies

  • I’ve done some experimenting and it is happening on both my V6 boxes.

     

    • Steven_L's avatar
      Steven_L
      Icon for Forum Team rankForum Team

      Hello jgnotts,

      Welcome back to the Community, and thanks for taking the time to post here on the forums. I’m sorry to hear of the issues that you’re experiencing with your TV service pixellating.

      I'd be happy to take a further look into this for you; however, I would need to confirm a few details via private message. Please look out for my message, and we can get started.
      Kind Regards,
      Steven_L

  • I can’t seem to edit my original post - it was BBC2 I had it on not BBC1.

     

  • V6 box and LG TV both of which have been working perfectly for years (except for when the service breaks down)

     

  • jpeg1's avatar
    jpeg1
    Alessandro Volta

    It would be helpful if you could say what equipment you are using - Hub, TV box, TV - and how they are connected.