Forum Discussion

Jenny24's avatar
Jenny24
Joining in
9 months ago

My new package mega tv should include Netflix but doesnt

When I was given my new contract I was told it should include Netflix. How do I sign in to Netflix with virgin media. My package is mega volt

  • japitts's avatar
    japitts
    Very Insightful Person

    You should have received a "welcome to Netflix" email - use this to create a new account on a full-size screen.

    Once your account is created, sign into it using your V6's Netflix app.

    • Ashleigh_C's avatar
      Ashleigh_C
      Forum Team

      Hi there Jenny24 

      Thank you so much for your post and welcome to the community forums, it's great to have you here. 

      I am so sorry that you are facing this issue with your service and thank you again for posting. Can I ask if you can see a clickable box at all via your My Virgin Media app that shows Netflix 'Manage'?