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General88Zod's avatar
General88Zod
Joining in
2 days ago

Moving V6 Box to a different room.

Hello All,

I have seen that you are able to have to the V6 box moved from room to room by Virgin itself for only £25? I just wanted to ask does this still stand and does this include everything. As in they come, move the cables, drill holes and ensure the box works correctly in then new room?

Also what is the process of booking this service.

Thanks.

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  • Tudor's avatar
    Tudor
    Very Insightful Person
    2 days ago

    Yes, still £25.

    The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post.