Forum Discussion

JohnOrrett's avatar
JohnOrrett
Up to speed
2 months ago

Did I order a new remote for V6?

Hi, my TV remote is acting up. I went online a week ago on my mobile to order a replacement, which said it would be free of charge, but the app crashed before it was completed. I then went on my PC ...
jpeg1's avatar
jpeg1
Alessandro Volta
2 months ago

Check on your MyVM account. It will show any outstanding orders.

JohnOrrett's avatar
JohnOrrett
Up to speed
2 months ago

Thanks jpeg1. It shows no orders outstanding, so I've ordered a replacement for £9.99. It says I have had a replacement in the last 12 months, which I haven't had, but hey ho, it's Christmas.

  • Ayisha_B's avatar
    Ayisha_B
    Forum Team
    2 months ago

    Hi JohnOrrett 👋,

    We're glad you managed to order a replacement remote.

    If we can help with anything else, let us know.