Forum Discussion

AndrewFisher's avatar
AndrewFisher
Dialled in
3 months ago

Catch Up gone from TV guide

I don't use it very often but I've noticed that, with the exception of just a few channels such as C5, the ability to play something from catch up has disappeared from the TV guide on my 'V6 not upgraded to 360' box. The C symbol has gone from pretty much anything, past present & future on the guide.

Is this something VM have done away with or would it be a fault on my box or a local error on the system? The service status page says I have no faults.

Thanks!

  • japitts's avatar
    japitts
    Very Insightful Person

    Ah right - quite a few users on here would refer to "V6 upgraded to TV360" in the scenario where they have converted to TV360 but don't realise it's a completely different TV service.

    Checked my V6 this morning and you're right - the CatchUp flag has disappeared from 101-104 completely, and from quite a few days on 105. Clearly an EPG data error, it's happened before and is usually rectified in a few days.

    You can use the "search & explore" function in the meantime, or of course record any programmes that you know you'll want to watch.

  • japitts's avatar
    japitts
    Very Insightful Person

    AndrewFisher wrote:

    ...my 'V6 not upgraded to 360' box. The C symbol has gone from pretty much anything, past present & future on the guide.

    Is this something VM have done away with or would it be a fault on my box or a local error on the system?


    A V6 runs TiVo-software, a TV360 runs Horizon-software and is fundamentally different.

    You've posted in the V6 forum, but are you saying you have converted to TV360? If so, you don't have a V6 anymore, and your box now has completely different software with many substantial differences.

    • AndrewFisher's avatar
      AndrewFisher
      Dialled in

      No, you have highlighted my original post in your comments in bold which contains the word not.