Forum Discussion
- newapolloVery Insightful Person
Hi Amandahucknall
VM will send returns packaging out once the account is fully closed following you giving them your 30 days cancellation notice.
You can cancel by phone (best to call around 8am when lines first open), letter, or online chat by clicking on the Live chat button on the following page, which also includes the postal address
https://www.virginmedia.com/help/leaving
Just returning your equipment won't cancel the contract, however you can request packaging < here >
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