Hi, my Watchlist has disappeared leaving just one added programme. My Watchlist has gone from the 360 box and the Virgin TV GO app on my phone. This has happened two consecutive days now. I have browsed the forum to try and find if VM have found a solution? I saw a post from 5 months ago saying they were ‘working on it’ Thanks.
If you are also loosing recordings and planned recordings then you probably have a faulty box. As recording info is held on Virgin's servers if it's just your watchlist disappearing this info could also be held on their server's.
You could try a factory reset using the keep recordings option to see if it makes any difference.
I tried this today and it’s worked! The reset also did updates and sorted out a few niggles too. Ie audio delay. Thank you very much 😁
It’s just my Watchlist disappearing.
recordings and planned are still there.
Forum TeamHello SCJC57.
Thanks for replying, sorry to hear the watchlist has vanished from your 360 and the App.
Can we please ask if you've clicked on the profiles button by accident and switched to another user's profile?
Gareth_L
Hello, no I’ve not clicked on any other profiles. Now I can only add to Watchlist from my iPhone app, and not on the actual TV. Thanks
