Forum Discussion

Barkey1988's avatar
Barkey1988
Tuning in
2 months ago

Virgin 360 box not rebooting stuck on welcome

I've tried all the power hold and turn off and on wait for 30 seconds and it doesn't turn blue it goes red. Then it starts displaying the welcome screen every now and again it shows a download symbol but then goes back into the loop.

 

1 Reply

  • Hey Barkey1988, thank you for reaching out and we are sorry to hear you are having some 360 issue.

    We can see you've spoke to the team since this post did they manage to help at all?