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STEVENBEATTIE's avatar
STEVENBEATTIE
Joining in
2 days ago

V6 updated to 360

Recently updated my v6 box to the new 360 software. Update wasn't the best at first, failed after 1st attempt, turn off, turn on then worked ok. 

I now have 2 distinct issues. 

The box has no white or red light when on or on standby. 

YouTube app has taken to lose sound intermittently. I know the box has sound output otherwise. 

Any assistance is appreciated 👌

1 Reply

  • A factory reset is always a good place to start using the keep recordings option.

    It's only a partial system reset and not a complete factory reset. You are given 2 options,

    Keep Recordings

    Format Disk

    Choose Keep Recordings, that means you won't lose your recordings and any planned recordings or series links you've set up, you will have to sign into your apps such as iPlayer, Prime, Netflix and ITV-X again, also Match frame rate and Standby power consumption will go back to their default settings if you have changed them.