Forum Discussion

AS's avatar
AS
On our wavelength
4 days ago

U channels

I saw the notice about "U" channels access changing (why?) and did the registering thing successfully. However, if I click the 'app' the screen goes black nothing doing. What is occurring?

5 Replies

  • Roger_Gooner's avatar
    Roger_Gooner
    Alessandro Volta

    Let me explain what's going on. U&Dave, U&Drama, U&W and U&Yesterday will no longer be available on Catch-Up, so you'll have to go to the U app to do this. But why no change to the other channels, i.e. U&Alibi, U&Gold and U&Eden? Answer: these are subscription-based, often bundled with Pay TV package whereas the others are free-to-air.

    So will U lose by removing the FTA channels from Catch-Up? Probably not as VM is selling the advertising slots and sharing the revenue with U, now U will keep all ad revenue from its app.

    Finally you may ask why is U keeping all seven linear channels. The answer is that these channels bring in ad revenue, VM pays to host them and they are a valuable means as a shop window to promote its Catch-Up content and attract viewers to its U app.

     

  • Hi AS 

    Thanks for posting and welcome back to the Community.

    The closure of the On Demand channels is because it's all going to the app itself. 

    How is your TV box connected to the Internet please? Are you having the issue with any other apps?

    • AS's avatar
      AS
      On our wavelength

      Thank you. I seem to have implemented the changes before Virgin did and all is now okay. I suspected they had been forced on us by U to mean we had to watch the interminable adverts. I mean you could go to the shops during the ad breaks. I see 1701 tells us we can FF - let's hope so!

      • cje85's avatar
        cje85
        Wise owl

        They're saying you were able to FF adverts with the on demand system, but can't with the app. 

    • 1701-e's avatar
      1701-e
      Fibre optic

      Also means that you'll get adverts which you could FF through with on-demand