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jawilliamson's avatar
jawilliamson
Dialled in
12 months ago
Solved

TV360 (converted Tivo V6) - Channel icons Missing

For a number of days we've had channel icons missing.  Initially it was all of them, now it's some of them.  Bringing up the TV guide, the channel icons to not appear on the left of the guide, so we'...
  • newapollo's avatar
    newapollo
    12 months ago

    Hi jawilliamson 

    I had an issue like that for around week before my 360 updated to version 5.07.  (I was still on version 5.05) Are you still on an older version? You can check by looking at Settings > Info.

    Rebooting the 360 forced the update and I've had no problems with the icons since.

    It's also possible that the 360 is losing it's internet connection.  Again rebooting the 360 should clear this. 

     

newapollo's avatar
newapollo
Very Insightful Person
12 months ago

Hi jawilliamson 

I had an issue like that for around week before my 360 updated to version 5.07.  (I was still on version 5.05) Are you still on an older version? You can check by looking at Settings > Info.

Rebooting the 360 forced the update and I've had no problems with the icons since.

It's also possible that the 360 is losing it's internet connection.  Again rebooting the 360 should clear this. 

 

  • jawilliamson's avatar
    jawilliamson
    Dialled in
    12 months ago

    I checked the software and it was already on 5.07, so I've powered it off at the switch and back on again....the 'magic reboot' fixed it.  I'm not sure why I didn't try that first but I was sat with my MacBook on my lap at the time;  I guess I was just too lazy to walk 6 steps to the media rack and flick the switch 😂