Forum Discussion

debbiebushby's avatar
debbiebushby
Settling in
14 hours ago

Since the big storm a few months ago where everyone's TV went bad at the same time, once that was fixed across the whole VirginTV network, we had no problems for 2 months. For the last few weeks, the signal has been bad again mainly watching sports channels. Frustratingly, the pre-match or race interviews etc... can have perfect signal, then as soon as the match starts, the screen starts stuttering and pixelating and then, again, at the end when it's back to interviews and such, it's fine again. That's why I assumed it was some sort of intentional signal jam to try and stop people from using the dodgy sticks and such, but ending up affecting actual customers too 🤷🏼‍♀️

1 Reply

  • japitts's avatar
    japitts
    Very Insightful Person

    If you're hoping to use this forum as a means to report a fault with your TV service, it may help to be a bit more specific about which sports channels you're having issues with?

    There is no intentional degradation of picture - otherwise this forum would be absolutely chock full of complaints.