Repeated loss of all recordings
We have had 3 occasions in the last 4 months where all our recordings (actual and planned) have disappeared from our 360 box. The first indication of a fault is that some planned recordings fail or ...
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An update. An engineer came on 14th August and replaced the 360 box without any fuss and very quickly. I am happy to report that so far, after 2 weeks, it has behaved itself and we have not lost any recordings. Fingers crossed that it continues this way.
Many thanks to @Zach_R for arranging all this and getting our problem solved.