Re: Virgin 360 - A massive step back in usability
I have had the 360 now for over two years. I totally agree that the 360 as an “upgrade” is rubbish compared to the TiVo V6. My particular criticism is also the lack of a “shows” or “recordings” button and the ridiculous alternative of having to press a button seven times to get back to recordings if you are quickly switching between recordings, live tv and back again. The number of times that the remote either misunderstands the command “recordings” is unacceptable. Additionally, remote message frequently says it is “not able to do that yet.” Also it is a pain sometimes having to speak to a remote when feeling tired or just relaxing. I wish I had never switched from TiVo V6.
- Virgin must get a handle on this and do something to fix it. There have been no improvements since I received the 360 more than two years ago. I will leave at the end of my current contract if nothing is done.
Sadly, most of the improvements you want will never happen. Virgin Media is now a wholly owned subsidiary of Liberty Global group. They run many cable operations all over Europe & have since the late 1990s been running the Horizon TV platform (that drives V360 & the new Stream product) on these outlets. This is now in its 4th generation, which includes cloud recording capabilities that allow you to access your recordings from anywhere. With the broadcasters here insisting that cloud recording cannot be used we are currently stuck with a hybrid solution that still uses a box master disk, with everything linked back to a headend server. That is why when your broadband goes down you lose most of the access to your hard disk.
With VM going fully fibre nationwide (XGS-PON) in the foreseeable future, the current TiVO/V6 & V360 RF receiving kit will be consigned to the scrap heap anyway. The only recording kit like you have now may be confined to Freeview & Freesat, whose days are also numbered.
