Re: Scheduled recording

I  have a 360 box  and have just had the other 2 360's changed to the stream box's, the original box has all the recordings still on it BUT scheduled recordings are asking me to Subscribe and it takes me to ITV X .

I have reset the box to factory settings and the hard disk formatted.  Recordings still show to be there , but when I try this watch them it asks my to subscribe.

I have read a few things on line and tried these On my TV GO it shows 0% recordings but shows the shows in the background and asks me to upgrade to watch?

If i choose to set a new recording on itv it will work BUT all the old scheduled recordings we can not delete or reset to record .

This has only happened since the engineer changed the 2 boxes at the weekend 

On top of this we still have internet issues and have got to have a new feed cable from the road to the house replaced but not given a time as to when this will be done .The engineer said " we are due compensation due to the fault not yet repaired and expect an email showing this" BUT to my annoyance i had an email from virgin media stating my payment is going up due to the new changes on my account!

There are no changes made my side just things they have changed as they said they where now faulty and out of date !

I have a full package and Volt 1Gig contract runs out in Feb and not looking to renew after 30years as a customer 

Spent 2 hours on the phone this morning with them and no further forward