Forum Discussion

JayRobbo1989's avatar
JayRobbo1989
Joining in
2 years ago

Re: EPG showing as Title not avaible or to be announced

Same issues here on my TV 360 box, a various number of channels have “To Be Announced” on the EPG even for the same day and next day too. 

  • japitts's avatar
    japitts
    Very Insightful Person
    2 years ago

    This is typically a symptom of your V6 not having an internet connection to update the EPG. Does OnDemand work on your box? It uses the same 'net connection.

    If not, there's your issue and a connectivity problem can be advised on. Is your V6 connected to your home-hub wirelessly or by Ethernet?

    If yes - can you be a bit more specific with the channel(s) that are showing TBA?

  • Zach_R's avatar
    Zach_R
    Forum Team
    2 years ago

    Hi JayRobbo1989,

    Thank you for your post and welcome to our community forums. We're here to help.

    I'm very sorry to hear you've been having some trouble with the listings on your TV service recently. Are these ongoing today? If so, are you experiencing any problems with any of your other services?

    Thanks,