AnneLogie1
25 days agoTuning in
Problems with 360 upgrade
I have a V6 box and received the remote to upgrade to 360. The problem is that the new software was installed but is now stuck on the video about the Remote and use of 360. The remote won't work on the screen or to switch off the box. I can use the remote though to switch through sources and the TV button works.
I have tried all the suggestion on this Forum for switching the box on and off at wall socket, and with On-Off switch coupled with the power and + and/or - button. I've also switched the internet off and on.
Any suggestions?
I thought the remote was working as I could use it to change Source so I didn't check the batteries. However when I did they were dud. All working now and engineer cancelled!