Forum Discussion

Loosecanons's avatar
Loosecanons
Superfast
2 months ago

Paramount plus not working

Anyone else unable to start up Paramount plus?

All I get is a black screen. 

The other apps still work

Thanks

4 Replies

  • Don't subscribe to Paramount+ but there seems to be no problems with it asking me to to through the app, do you get a black screen as soon as you select the app or after you sign in ?

     

  • Hi Loosecanons 

    Welcome to the Community Forums. 

    Sorry to hear of your concerns with Paramount+ + not loading. 

    When do you see this blank screen, please? Is it when you first open the app? Or do you see the blank screen when you start a stream to watch?

    • Loosecanons's avatar
      Loosecanons
      Superfast

      Sorry for the late reply.

      It was immediately I opened the app.

      After rebooting it eventually came back but it took a few attempts.

      Now I have a problem watching iplayer.  See other post.

      • Sabrina_B's avatar
        Sabrina_B
        Icon for Forum Team rankForum Team

        Not a problem Loosecanons. I have dropped you a private message so we can look into this further. 

        Sabrina