Paramount+ 3304 error
Hi, We've had paramount+ months yet we've had error code 3304 for over a month and paramount can't do and haven't done anything about it. Is it or box that is the issue
Forum Discussion
Thank you for your reply, Joycie1966.
I have had a look and all looks okay on our side, can see this error code is a Paramount error code, which means it is not connecting to the server. Does the app work on other devices and its just the 360 box you are having issues with?
Zoie
Hi Zoie
We connect ok on one of our 360 boxes but not the other, hence hubby and i think it is a box error as against anything else
I have tried an online settings check and that showed as being a problem initially but that has cleared when i check online, but yet we still get the error code. wondering about turning whole system off overnight
As you mentioned having new boxes do you have a 360 main box and a 360 mini box or 2 upgraded V6 boxes. You could try a factory reset of the box you are having problems with if it's a 360 main box select the option to 'keep your recordings' same if it's a upgraded V6 box, if it's a mini box you don't get that option because it has no hard drive.
Hi Joycie1966 👋
Thank you for getting back to us! Sorry to hear it is still ongoing.
Yes, [lease do try rebooting the box completely - we do recommend doing this regularly so any software updates and bug fixes have an opportunity to install.
Please let us know if the issue persists following a reboot and we can take things forward from there.
Wishing you all the best. 🌞
