No sky+ error code DUG1, id:c13ed3
Can anyone explain?
Seems like another poor Virgin - sky relationship.
Forum Discussion
22 Replies
2 questions,.
Firstly, is Sky Sports + red button function down? I keep getting a error message.
Second question, is the Sky Sports + channel broadcast is SD? Because the picture quality is shocking this evening.
Same here. Code DUG1 id e69e91
Not working for me either. Error code DUG1
Yes I have the same error codes
I tried to use Sky sports + this evening and now get an error code DUG1 only ten minutes before not a problem...TYPICAL VIRGIN MEDIA AND SKY overpriced unreliable rubbish. One day my MONTHLY PAYMENT might suffer a TECHNICAL ERROR.
I have TV 360 but cannot see how to access the other streams
Thank you newapollo
That makes sense.
I've tried it but get a technical issue and to try again later
Code DUG1
id: aadcOe
I have the same problem. Can’t watch the league cup games tonight.
Hello
I Googled this error and seem to have same issue as everyone else here.
@virgin Do we get discount for non availablity of service?
Status page doesn't even work by the way
There are 31 pages on the Sky Community Forums withn the same error code created today
/Technical-fault-on-sky-sports-code-DUG-1-id-3c736e-30th-October
For what it's worth, I've manged to get the red button streams working on channel 508 (Sky Sports+) and am currently watching Man Utd v Leicester
Also working on 533
Red button is now working.
There was an official repsonse from Sky on their Community Forums, post 611 <here>
Also according to the Daily Mirror <here>
'Replying to one upset social media user, a member of the Sky Help Team said: "Thanks for getting in touch. I apologise sincerely for the problems you are experiencing. We are aware that this is a wide issue that most customers are impacted by. Rest assured we have the right teams working hard to resolve this as quickly as possible"
