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- newapolloVery Insightful Person
You should call 150 from a Virgin landline or mobile, or 0345 454 1111, option 2 (Faults)
When calling Faults ignore all the options and don't press any buttons then you should be placed into a queue and an agent should pick up the phone and book the tech for you.
Or wait a day or two and a member of the Forum Team should pick this up for you and arrange a tech visit.
- Ilyas_YForum Team (Retired)
Hey StuartWebster Thanks for reaching out to us and a warm welcome to the Virgin Media Community forums. 👋🏼
We will definitely be able to get this arranged for you.
I will send a private message to further assist.
Kind regards,
Ilyas.
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