Forum Discussion

StuartWebster's avatar
StuartWebster
Joining in
2 years ago

Need additional Wall Sockets to install multiroom box for live tv

Hi, Can I get an engineer to visit and install 2 new wall sockets so we can watch live tv on the 360 multiroom.

  • newapollo's avatar
    newapollo
    Very Insightful Person

    You should call  150 from a Virgin landline or mobile, or 0345 454 1111, option 2 (Faults

    When calling Faults ignore all the options and don't press any buttons then you should be placed into a queue and an agent should pick up the phone and book the tech for you.

    Or wait a day or two and a member of the Forum Team should pick this up for you and arrange a tech visit.

  • Hey StuartWebster Thanks for reaching out to us and a warm welcome to the Virgin Media Community forums. 👋🏼

    We will definitely be able to get this arranged for you.
    I will send a private message to further assist.

    Kind regards,
    Ilyas.