Forum Discussion

wilber_force's avatar
wilber_force
Superfast
2 months ago

Need a 360 remote so I can upgrade

I got the email to upgrade but the email mentioned the new handset that would be sent to me. Assuming I needed the new handset I have not actioned the upgrade. Looks like it is a wise move. I'm happy with my current box, whichever one it is, a V6 ok a TiVo box.

  • japitts's avatar
    japitts
    Very Insightful Person

    Post moved to a new thread.

    If you've requested a conversion from TiVo/V6 > TV360, you'll first receive either the new remote (to convert a V6) or the physical new box (to replace a TiVo).

    For a V6 conversion, you'll have a few days or so to trigger the software migration yourself before it'll be automatically done for you.

    • wilber_force's avatar
      wilber_force
      Superfast

      Thanks for moving the post. 

      The way I read the email was they were sending me a new remote to do the upgrade. It never I arrived so I didn't upgrade. 

      From what I've read, I'll stick with the setup I have. 

      Thanks.

    • wilber_force's avatar
      wilber_force
      Superfast

      I've just read your post again. You said "Trigger the software migration yourself before it'll be automatically done for you."

      No. That needs to be stopped. I do not want this to happen.

      From others users experiences, I don't have any confidence of believe the new software is working properly. 

      • Mr_K's avatar
        Mr_K
        Knows their stuff

        You need to phone them, I wouldn't wait for a reply on here. 

  • Do yourself a favour, avoid the 360 software, its a downgrade from the Tivo. Unable to recover deleted shows, doesn't work properly without a broadband connection (or hotspot connection) its a step backwards. I've had it for well over a year and i miss the Tivo and its user friendliness.