MUTV added to my package yesterday unknown to me
I checked my emails this morning to find MUTV has been added to my package at an extra £8 per month. I didn't add this and my wife certainly didn't. My 7 year old did look on the TV yesterday to see if Villa were on the TV as he knew champions league games were on. I'm assuming he has somehow added this channel then, however I wasn't in the room when he was doing this.
I have parental controls added for payments on my 360 so I assumed this would stop this type of thing but looking at the blurb around this online this only stops purchase of films or other one of payments.
Is there no way to stop a child from adding an additional channel to your package via the TV?
I called in this morning to get them to remove but they advised I have to wait 24-48 hours for the system to update before they can remove this MUTV channel.