Forum Discussion

james-28's avatar
james-28
Up to speed
11 hours ago

ITV2 pixelisation

Anybody had any issues with ITV2 and pixelisation over the last few days? Have checked other channels on the same mux and experienced no issues and no issues on any other channels. 

Nothing showing on service status page and not had any issues with broadband. All levels within range and no reports of any errors. 

I have an engineer visit in a couple of weeks, just don’t want to waste their time.

1 Reply

  • japitts's avatar
    japitts
    Very Insightful Person
    10 hours ago

    Providing you've rebooted your box once to rule out a software issue, then if you have a service fault, a tech visit will never be a waste of time IMO. Perhaps make a short recording of the picture breakup incase it's not evident "onsite" - I did the exact same for a recent signal issue.