Forum Discussion

Jamieusher29's avatar
Jamieusher29
Tuning in
2 months ago

Issues when watching on demand

Anytime I'm trying to watch sky showcase on demand, my screen keeps going black but the sound is still playing. I have no i issues watching live tv or any other programme. Does anyone have any reason why it might be doing this? I've changed hdmi and reset box and router still same issues. Thanks in advance

1 Reply

  • Hello Jamieusher29,

    Welcome to the Community, and thanks for taking the time to post here on the forums. I’m sorry to hear about the issues that you’re experiencing with your TV services at the moment.

    I know this may sound a cliché reply, but have you tried rebooting your TV box since these issues started? Do you have any issues with recordings from Sky Showcase?

    Kind Regards,

    Steven_L