Forum Discussion

NickT1's avatar
NickT1
Tuning in
4 months ago

Is it possible to use a TV 360 box with the hub3 in modem mode

When I negotiated the price of my next contract as the current one was about to expire, I had VM TV added to the bundle, only because to remove that from the bundle would make it more expensive!!!

I don't really want the TV facility, the 360 box arrived today and since I have it, I'd like to use if possible. The gist of the problem  is as described in this post's title. The VM coax comes in on the ground floor; when it was installed 10 years ago, I got the VM engineers to run the coax upstairs to my box room where my desk, desktop computer and the VM hub lived. VM persuaded me to get a hub 3, as this would be needed for the  new internet phone connection and would allow greater connection speed. This is true but as a router, it's rubbish. I thus got a better router and use the hub 3 in modem mode and connect to the router hub right next to it. My TV is installed in the living room downstairs on the ground floor.

The router and hub 3  and the TV must stay where they are, on different floors.

Having looked at the TV 360 and the splitter which have just arrived, I don't see how I can use the VM TV. Running cables across different floors is not possible (the TV connects wirelessly to the router via a wireless range extender) Any suggestion as to how I can make use of the TV 360 kit will be gratefully received.

  • japitts's avatar
    japitts
    Very Insightful Person
    4 months ago

    A TV360 box requires 3 connections..

    1: Co-ax for live TV

    2: Internet connection via your VM hub, for the online & internet-based functions. Ethernet ideal, wireless should be sufficient providing it's stable.

    3: HDMI to your TV.

    • NickT1's avatar
      NickT1
      Tuning in
      4 months ago

      I have all 3 connections, including the aerial coax. I have setup the wireless to the 360 box and it download the latest software. If I try to tune to channel that I see in the guide then it says check your cables, can't tune to that channel. I think that because I'm not using the supplied VM splitter that wants the VM coax that still comes into the Hub 3, that I use as a modem only, then I just haven't got the right frequencies going into the 360 box.

      • japitts's avatar
        japitts
        Very Insightful Person
        4 months ago
        NickT1 wrote:

        I have all 3 connections, including the aerial coax.

        What do you mean by "aerial coax"? Are you referring to the co-ax cable from a roof or loft-mounted antenna? That's carrying Freeview broadcast signals if so.

        VM is a cable platform and the co-ax needed is VM's externally fed co-ax from the streetcab.

        This may be a terminology thing, but worth reinforcing incase not.

  • roy247's avatar
    roy247
    Superstar
    4 months ago

    Where the Virgin coax comes in on the ground floor is that anywhere near your TV in the living room.

    If you ask for a manned installation the cable can be split downstairs and then connected to your 360 box, there is usually a £25 charge but if the TV box is a new installation it might free.

     

  • Roger_Gooner's avatar
    Roger_Gooner
    Alessandro Volta
    4 months ago

    If a coaxial cable can be run between the floors then so can an Ethernet cable. The best solution might be to have the hub 3 downstairs in router mode and use this cable to connect the router upstairs in a LAN to LAN connection as this would give full broadband upstairs and WiFi from both the hub and router. You'd then also need only a short Ethernet cable to connect the 360 to the hub 3.

  • NickT1's avatar
    NickT1
    Tuning in
    4 months ago

    Perhaps it will help if I break down the question into parts. Suppose the all the hardware items ( TV, HUb 3 in modem mode, tplink router, the virgin coax input  and the virgin tv box are all very close to each other.

    Would it be possible to get the Virgin TV box working with the Hub 3 in modem mode? If not, then there is no point in trying to run cables up and down between floors.

    • japitts's avatar
      japitts
      Very Insightful Person
      4 months ago
      NickT1 wrote:

      Would it be possible to get the Virgin TV box working with the Hub 3 in modem mode?

      The internet connection can be provided to the TV360 the same way you'd connect any other device to your router. Ethernet is ideal, reliable wireless will suffice - but you connect it to your router either way, and that's in turn connected to your modem.

      That's what I do with my V6, as do many others on this forum.

    • Adduxi's avatar
      Adduxi
      Very Insightful Person
      4 months ago
      NickT1 wrote:

      <snip>  Would it be possible to get the Virgin TV box working with the Hub 3 in modem mode?

      Yes, AFAIK, this is possible.  The splitter for your Hub and TV can be done outside in the Omnibox,  one cable for the TV and one cable for the Hub.  You will need a technician to do this, cost £25.  The power levels will also be checked due to the additional spiltter and cables.