Bramz316
12 months agoTuning in
Hisense soundbar virgin 360 sound cutting off
Hello!
Week old customer and already my second post / query.
I have a Hisense 55” tv and hs214 soundbar. Had zero issues with it until virgin 360 was installed. Over the last few days there has been sound cutting out from the soundbar and going back to the tv speakers. It then says the eArc has been disconnected then reconnected but sound doesn’t come back through the speakers until I turn the bar off and on again. This morning for example in the last hour I’ve had to switch the bar off and on 6 (!) times. I’ve checked the connections and they all seem secure and not loose.
I noticed a few threads about soundbar issues but wondered if there are any solutions or tips for this?
thanks in advance!