Free UHD Channels
Got an email just there to say free UHD channels including sky sports however everything stil saying to subscribe on all uhd channels?
Forum Discussion
18 Replies
Hi IainC86,
I don't know if it's all badly worded but the TV Edit page says Virgin TV UHD channel but when you read down the page it says,
For two weeks you can binge on diamond-clear box sets in On Demand or enjoy a truly cinematic experience with hundreds of movies available on Sky Cinema in ultra HD. And don’t miss out on your favourite sports with Sky Sports UHD and TNT Sports Ultimate in the best picture quality available – it’s the next best thing to being there!
Just checked the Sky Movies and it does say subscribe.
Maybe someone forgot to throw the switch but I thought you would see this advertised on the home page.
The way I read it is that you need to be a subscriber to Sky Sports HD and VM will provide a free upgrade to UHD for the 2-week period. If you like what you see then you can upgrade to UHD for £7pm.
Hi IainC86,
If Rodger_Gooner is correct do you have Sky Sports HD already and can you get the UHD channel's, I already have the Sky Sports UHD so can't check that but I do have Sky Movies HD and only get the subscribe option for UHD.
Got whole package yes i get tnt ultimate but but i had that anyway, no sky sports/movies/entertainment but have the regular channels yes, absolute joke
Typical Virgin Media!
I have both Sky Sports and Sky Cinema but I can confirm no UHD sport channels have been activated and Sky Cinema UHD on demand says SUBSCRIBE.Another example where marketing is completely not connected with customers services.
Come on Virgin Media!
The dates on the email also don't make sense. It says that it is starting this weekend yet the starting dates says 25th March; which was before the email was sent out.
I can't access any additional UHD channels; I already have TNT Ultimate and the Virgin UHD Channel.Same here, also a Sky Sports / Movies HD subscriber but all UHD channels only offer the subscription option.
I also picked up on the date, at least VM are reliably inconsistent in everything they do…
Got Email yesterday 28/3 saying UHD was Free for 2 weeks. This was 5 days BEFORE I got the email. Still cannot get it although im on the MEGA TV package. How do I correct this
I am in the exact same boat
I have sky sports and movies and nothing, this is beyond belief. What the actual hell
on a call to them now
Put in hold woman never came back after 10 minutes unreal!!
@Mods!! Please look into thus wanted to watch todays footie in uhd on sky sports and the click isaaaa tickin
Its as i thought they clearly done the article wrong as its only the god awful virgin tv channel with no content thats free which i had anyway…
Cant access Sky cinema /sport UHD ive got the right virgin box
Which special offer are you referring to?
If it's < this one> then it's badly phrased and only applies to VM's Ultra HD channel
pbbroon wrote:Cant access Sky cinema /sport UHD ive got the right virgin box
Only the Virgin Ultra HD channels is free-to-view for the next two weeks. There was a badly worded advert that has been circulated, but suffice to say the TV Edit page it refers to only mentions the Virgin UHD channel. The rest is just an advertisement of what other UHD broadcasts can be subscribed too.
Looks like they have edited that website page where it very specifically previously stated that you can watch Sky Cinema and Sky Sports UHD at no additional cost. Obviously they have realised they never intended to do that and their marketing team has likely just got it wrong.
Just frustrating and wastes everyone's time - and worse is asking their Customer Services about it they seem to have no clue.
