Error Code CS2200

So this is now the 3rd time this has happened to me  the box is not fit for purpose and is a joke  no power cut this time to cause the issue with recordings. Im fed up with this box and the issues it constantly has. Considering what I am paying I want a box that actually works year after year. Not every 10 months or so having to get it replaced. 

Think it’s time to find a new provider! This is a joke!