For some reason a few tv channels such as BBC 2,Sky News and 1 or two others are not accessible, it just says 'Channel Failed' Error CS 20004.I have rebooted numerous times and also checked connections all to no avail.
Been on to VM who are sending me a 5m co-ax cable out,they have also corrected my VM Connect app fault too... :-)
Sorry meant 2004
Forum TeamHi Spurry5661
Thanks for posting and welcome to the community.
Sorry to hear of the TV issue.
Please see here - https://www.virginmedia.com/help/tv/tv-error-codes/tv-error-code/cs2004 for how to fix this :)
Let us know how you get.
Hi.It appears the co-axial cable I bought to extend the lead so we could move the TV/BOX was loose, hence the faulty signal to some channels ,I have ordered a better one (hopefully) now so it should be okay. Do VM provide extension cables in these instances?, It's just we've recently moved house and where we had the TV originally needed to be changed .
This has failed to correct the error...HELP
Been on to VM who are sending me a 5m co-ax cable out,they have also corrected my VM Connect app fault too... :-)
Forum TeamHey Spurry5661, thank you for reaching out and we are sorry to hear you are having this error code.
We will send you a DM now.
