pete37593
14 days agoJoining in
Cable tool
Is it possible to get hold of the small cable tool that the engineer uses to loosen and tighten the cable connections to the Virgin box and the TV/Broadband splitter?
Thanks.
Is it possible to get hold of the small cable tool that the engineer uses to loosen and tighten the cable connections to the Virgin box and the TV/Broadband splitter?
Thanks.
Hi pete37593
Welcome back to the Community Forums.
We do not supply this tool; however, as the community has kindly advised, if you need to tighten your connections, a small-sized spanner or other similar tools should be just as good.
Please let us know if you are having any further issues or have any questions at all. We'll be here to help on the Community Forums if needed.
Just add to previous suggestions a small adjustable would be ok, are you limited to access to the connection.
An 11mm spanner should fit.
The VM plastic spanner is useful for doing up the connectors as it 'slips' when it is hand tight but it is no use at all for removing a connector that has been stuck in place for a while.
A spanner or a even pair of pliers works fine.