Hi, I think I unwittingly bought Adult Content! Trying to get used to this new Tivo360 and accidently added PIN not realising puting in my PIN automatically buys a 'ticket' for the night. How can I check if I have been charged? Surely there should be a question like "Are you sure you want to proceed" before 'ticket' is bought?
Ok, I was able to read the thread and the EXACT same thing that happened to amitjha happened to me. I wonder if Matthew from VM, or another customer orintated agent, would kindly look into this matter and refund the money, if taken, please.
Forum TeamThanks for coming through to us on our Community Forums dezzz1979, and a very warm welcome to you!
Sorry to hear of this matter, let's take a closer look into this matter to see if we can have this resolved for you.
Check out the envelope in the top right hand corner for a private message from me.
Thanks,
David_Bn
It's only a small detail in the overall scheme, but there is no such thing as a "Tivo360", that's a bit like saying "Windows Linux".
TiVo is a TV-software platform which drives TiVo & V6 boxes
Horizon is a TV-software platform which drives TV360 boxes.
Having reformatted your V6 to uninstall TiVo and instead run Horizon software, you don't have a Tivo360, you have a 360.
Oops! Thank you Japitts!
Of course there should be and this has been pointed out loads of times but then this is VM after all.
See the main thread on this topic here Accidentally bought an adult channel night ticket | Virgin Media Community - 5625927
