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- japittsVery Insightful Person
Pixellation is usually a sign of a signal fault and will likely be affecting perhaps half a dozen other channels that are on the same broadcast frequency as Sky Max HD.
If a single reboot has failed to rectify symptoms, then there's a fault somewhere which will need resolving via a tech visit. Check for area faults using the 0800 5610061 automated line, and if no joy - call in via 0345 4541111 or 150 from a VM landline - to report your fault.
VM staff may respond on this board after a few days if you'd prefer that way.
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