JamieA27
7 months agoJoining in
360 box not working - welcome and restarts
I have a 360 and 2 360 minis and my main box has stopped working, it comes up with the welcome page and then it clicks and restarts to do the same thing again - can’t watch any recordings or record anything due to this issue and I need a replacement box or an engineer to come out - we’ve followed the guides to reset but still no luck
[MOD EDIT: Subject title changed for clarity]
Hi JamieA27
Have you tried the following?
Turn off the 360 at the switch; then on the box hold down both the power button and the + button at the same time.
Whilst keeping hold of those buttons for a further 30 seconds turn on the 360 again.
Hopefully then the box should reboot, the power button will turn blue, and it should reset and boot up normally