Forum Discussion

njc235's avatar
njc235
Tuning in
7 months ago

360 > LGTV > Poseidon D60 Soundbar

Everything works and the sound is epic.  Except, I cannot control the soundbar volume or mute from my 360 remote.  Ultimea is not listed on the Virgin 'Pair your amplifier' screen and Ultimea customer service say that there is no code for their remote.  There must be an equivalent chipset in another brand which will allow me to do this.  I can control the soundbar volume with my LG TV remote but that still requires two remotes to be in use.  Has anyone had any experience with Ultimea Poseidon Soundbars?

  • EddyFiss's avatar
    EddyFiss
    On our wavelength
    7 months ago

    This may not be useful?

    I have a ZVOX which behaves the same way. I have to use both remotes too.

    It didn't start out that way. I could only change the volume on the ZVOX remote, but something I must have done changed that and now I can change the volume up from zero but not much else. So I leave the LG volume set to zero and live on the other gizmo.

    If you don't mind messing about like that it might just be a matter of putting up with it? I find it handy because my kids are unable to change the volume 🙂 🙂

     

     

  • newapollo's avatar
    newapollo
    Very Insightful Person
    7 months ago

    Hi Nick

    Have you connected the soundbar using the eARC HDMI socket on your LG TV and then added it via the Universal Control Settings on your LGTV ?   I was able to type in Ultimea as the device manufacturer on my LG TV and it found a match.  If so then providing you have Simplink (HDMI-CEC) turned on on your LGTV and One Power turned on in the 360 settings then you should be able to control the volume using the 360 remote if you have the Volume keys setting showing under Audio & Video.

     

    You might also be able to control the Ultimea and the TV360 using your LG Smart remote?  I'm assuming you have an LG Smart remote as you haven't said which model of LG you have.

     I have a couple of LG TV's and have set them up to control my 360.

    Some TV's recognise the box as Virgin, with others you may need to search for Ziggo, or Ziggo Mediabox Next

    On both of mine I went via the Universal Control Settings. It shows Virgin (North East) and View More. If I click on View More and then Next I am shown a list Set-Top box providers ( Sky, VM and BT)

    If I move cursor up I can place it in the Search box then click OK and type in Ziggo and press Enter.

    It then brings up another screen with Ziggo highlighted. I then click on Next and a new screen appears, 'Remote Control Operation Test' I  press OK again and the main VM channel that's playing appears in a mini screen, along with a highlighted PR⬆ -  I then press the OK button  and highlight  either Yes or No onscreen (it doesn't work first time for me) but the second time I click on PR⬆ it changes channels so I click Yes to show it's paired, and then Done.

    Once the LGTV remote is paired with the 360 you can bring up additional options for the 360 by pressing the context key (above the channel up/down keys) on the LG remote.

    • njc235's avatar
      njc235
      Tuning in
      7 months ago

      Thanks Dave,  I think I've tried all of these suggestions but I will work through again tonight.  The TV is a NANOCELL NANO866NA

      • newapollo's avatar
        newapollo
        Very Insightful Person
        7 months ago

        Hi again Nick,

        I've got a NANO766QA and an OLED48C24LA and the smart remotes on both of them work with the 360 when set up as Ziggo  under Set-Top box providers. 

  • njc235's avatar
    njc235
    Tuning in
    7 months ago

    I have tried everything.  Ultimea finally got back to me and told me that it's not possible to control the soundbar volume with a Virgin remote in any configuration.