I have a tivo box in the bedroom and the v6 box in the living room. The sound in the tivo box keeps going off. Is there still an option to replace the tivo with a v6 box as I dont want to go to the 360 route due to so many negative comments on the 360.
Faulty TiVo's are replaced with V6 as a matter of course.
There have been some reports on here of customers being converted to TV360 during the faults process, so perhaps just make sure of covering this off during any conversations.
Thank you for your advice
Forum TeamWelcome to the Community Forums.
Sorry to hear of your concerns with the sound on one of your set-top boxes.
Are you able to elaborate on what happens with the set-top box? Does this happen on all channels, or just the one?
Do you have the set-top box connected via SCART cable or HDMI?
