Forum Discussion
4 Replies
- newapolloVery Insightful Person
Select your set top box from the following page and follow the onscreen instructions to order a replacement remote
https://www.virginmedia.com/help/how-to/tv/issues/remote-issues/remote-not-working
You can also select the faults option (2) if dialling 150 from a VM landline, or 0345 454 1111 from any other phone which is a free call included in most call plans.
Or wait a couple of days for a member of the forum team to pick up your post.
- TimSugdenOn our wavelength
Hi, nothing received, so please can you send one? Thanks
- Molly_T
Forum Team
Hi TimSugden 👋 Thanks for getting back to us!
Sorry to hear the replacement remote still hasn't arrived. I will send you a PM to confirm a few details and get one sent out.We can then return to this public thread with another update when possible.
Thanks for your patience in the meantime! 🌞
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