Forum Discussion

withnail69's avatar
withnail69
Dialled in
8 months ago

TiVo box replaced two days ago hasn’t fixed problem

I called an engineer out two days ago as my box was freezing up and restarting itself. Engineer didn’t troubleshoot just replaced box and left. I’m watching my first recording since and it’s stutteri...
Carley_S's avatar
Carley_S
Forum Team
7 months ago

Hi withnail69 

Welcome back to the community forums 

Sorry to hear that you're still having issues with your set top box. 

I can see on the systems at our side that you've since been in touch and have an appointment schedule to look into this further. 

Please do keep us updated with how you get on.