Hi, I have an old tivo box. Recently it just keeps restarting itself every 30 minutes or so. I know it's out dated and I need to update it but my problem is I have a non verbal autistic 7 year old that can't use the new 360 remote control. So I was wondering if virgin still does the v6 box with the similar remote as the tivo?
The TiVo-box is indeed quite dated, but TiVo-software on the V6 is still an excellent product and fully supported.
The only reason you should need to convert to TV360 is if you request it or accept an invitation to do so. If neither of those apply, TiVo's are fault-swapped to V6 as a matter of course - presuming you have VM home broadband which is a requirement.
Thank you for your reply. I did upgrade about a year ago now so upstairs i have a 360 box but downstairs i ended up keeping the tivo box because of my son. Do you think this may affect things..?
Hi sostressedout,
Thank you for your post and welcome to our community.
I'm sorry to hear about the issues you're having with the set top box, I'd be happy to take a look at this for you.
I'll send you a private message now.
Please look out for the envelope in the top right of the page and pop back to me when you can.
