TiVo box issues
Our TiVo box has started playing up and shows recorded aren’t playing back properly. They’re pixelated and we’re unable to fast forward or rewind. This has been getting worse and now the box appears ...
Forum Discussion
Hello PaulDS1,
Welcome to the community and thanks for taking the time to post here on the forums. I’m sorry to hear of the issues that you’re having with your Tivo box at the moment, this does sound like the box is faulty and would need to be replaced. We would not be able to replace the TIvo as a like for like as we no longer offer that box. We can offer a free upgarde to a V6 box or 360 box for you, would you like to do that from here?
Kind Regards,
Steven_L
Hi, thanks for your reply. Would be great to organise a replacement if that’s possible.
Many thanks.
Hi PaulDS1 👋 Thanks for getting back to us!
Just to reiterate what my colleague has already advised - it won't be a replacement as we don't offer TiVo boxes anymore, but we can offer a new V6 box or 360 box.
I will send you a PM now to confirm a few details so we can arrange this for you. You can find the PM in the top right corner of the page in your Inbox. 📩 We can then return to this public thread with another update when possible. Thank you for your patience in the meantime!Wishing you all the best. 🌞
